At the slightest mention of the contact center, what comes to the mind of many people is a call center but there is a difference between the two. We will discuss in this piece, contact center solutions and how important they are to businesses and the society at large. A contact center, also known as

Cloud PBX in recent times has joined the trending telephone technology systems. It is recommended for businesses in search of a phone solution. The recent clamor for cloud PBX is mainly because it is easy and cheaper to use. While cloud PBX has become very popular lately, there are still people who have never heard