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Month: January 2021

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Tuesday, 26 January 2021 / Published in BLOG

Learn Why You Should Move Your Contact Centre To A Cloud Omnichannel Customer Engagement Solution?

Are you still using proprietary hardware which is only voice-centric for your customer service? Will it make more sense to migrate to a Cloud Omnichannel Customer Engagement Solution?   About 47% of consumers(1) admit that they are using three to five different communication channels to get in touch. These communication channels such as social media,
Cloud Omnichannel Customer Engagement SolutionCustomer ServiceNubitel CX

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