When running any kind of modern business, one of the most important parts of your firm is your communications. If you cannot communicate with your clients and partners correctly, how can you hope to achieve success?
For example, what kind of telephone system are you using? Most are using a Private Branch Exchange (PBX) system. In the modern era, many companies are using IP PBX and Cloud PBX systems. That is why we always recommend that you look to try and consider how you manage the communications of your company today.
What is a PBX?
PBX systems are a telephone system that is set up within your company. It is arranged so that you can easily take calls from branch members on local lines, while at the same time using a shared number of external phone lines. This has become the go-to form of communications for companies still looking to fully utilise the benefits of a PBX system. It’s also one of the main reasons why things like cloud and IP PBX systems are growing all the time.
If you run a business, you might wish to consider the following benefits as a reason to get invested.
Affordable to run
One of the main benefits of running a cloud or IP PBX system is that they tend to be very cost-effective. If your business is looking to limit just how much it is throwing around today, then you should look to make the most of an affordable PBX platform. This will give you an easy way to make sure that your communications need never feel too expensive.
This will allow you to run your comms systems for the long-term, while allowing you to get the set-up managed and easily prepared. Since it’s all provided as a service, you don’t need to buy any equipment to be installed or managed. This helps you to cut down on the bottom lines – you can even simply lease everything that you could need, like handsets for your staff to take calls on.
Easy to adapt
Another reason why you might think that IP PBX is a good place to start is how easy it is to adapt. This is not a big, bulky, physically installed system; it’s like any other software setup. You can easily adjust and edit what you are using to make sure that you are not paying an excess for what you do not need.
This is going to help you keep the costs minimal whilst knowing that you have many opportunities for scaling up in the near future. You will find that this helps you to easily get started with your adaptation, ensuring that you can utilise this tool without any of the usual stresses.
With the abundance of advanced features that you need, this should help you to get plenty of value for money out of every installation undertaken.
Make communication easier
One thing that you will love about a cloud PBX, though, is that you no longer need to have your team camped in front of PC screens and TVs. They could be working from home, or they could be handling the calls on their way to client’s site. You can ensure that you have an easy way to get people involved; you just need to have access to the PBX platform and they can work from wherever.
Creating a more easy-going and open-minded PBX system is highly recommended. This means that you can allow for seamless unified communication across multiple devices and locations – all without your staff having to miss a call. As you can imagine, that is going to be brilliant for reducing general stress levels and allowing your team to just get on with the job in hand.
Always secure and available thanks to backups
One thing that you might worry about when using any kind of IP or cloud-based PBX is downtime. What happens if the internet goes down? Your entire system is based in the cloud. Therefore, you might worry about not being able to access. Thanks to the backup systems used on most cloud platforms, though, any kind of downtime should ensure that a secondary backup system kicks into play.
This will ensure that you are not going to have worry about losing data, or not being able to take calls. With backup systems, you also get easy access to prominent backups of all of the data that you need. Even in the event of a flood or something equally sinister, good quality back-ups will ensure everything is handled in a timely, professional manner.
So, for a system that is always secure and available, always backing up, and never lost for any period of time, be sure to consider investing in a PBX system either IP-based or on the cloud.
