CX Summit 2019
? Microtel Technology and Collab co-joined this event as Gold Sponsors on 13th and 14th of November, at Sheraton Hotel, Petaling Jaya. We were there to share topics on how to elevate #CustomerExperience by using Conversational Insights and Sentiment Analysis powered by AI with Contact Centres in Malaysia.
Day 1 at CX Summit
? We are honored to have Mr Carlos Pedro Vasconcelos, representing Microtel and Collab, to speak about Artificial Intelligence, Sentiment Analysis and Live Agent Assistance.
Day 2 at CX Summit
We received an overwhelming response from the exciting crowd to enquire about Nubitel’s Cloud Customer Engagement Solutions.
Watch more ✨highlights of our #CXSummit2019 here.
The two-day #CXSummit2019 with the theme ‘Customer Experience – Engage, Elevate, Excel’ has presented the global CX industry is undergoing a major revolution as a result of Automation, Artificial Intelligence (AI), and Machine Learning (ML).
☺️ Thank you for joining us! If you’d like to find out more about our breakthrough technology, we’re more than welcome to showcase our solution Nubitel to you >>> https://nubitel.co
? Bring your Customer Service Team to the next level in 2020 and beyond.