PRICING

Nubitel CC Starter
FUNDAMENTAL CALL CENTER
FEATURES
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Complete Inbound Call Functionality
Outbound Dialer
Voice Recording
Multilevel IVR with Offline TTS
ACD with Intelligent Routing
CRM Pop-up
Real-time Monitoring
Standard Reporting
Email Support









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Nubitel CC Professional
COMPREHENSIVE FULL OMNI-CHANNEL SOLUTION
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Everything in Starter, plus:
Blended Omni-channel (Voice, Video, Email, Web Chat and Social Media)
Facebook Messenger Integration
Media Type Prioritization
Advanced CRM Integration with Out-of-Box Connectors
Advanced Outbound Dialer (preview, predictive)
Phone Support









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Nubitel CC Advanced
STATE-OF-THE-ART SOLUTION FOCUSED ON OPERATIONAL EXCELLENCE
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Everything in Professional, plus:
Facebook Bot Integration
SDK-based Agent Integration
Back Office Tasks ACD
Agent Script Designer
Fully Customizable Customer Interaction Hub
Advanced CRM Integration
Quality Monitoring
Recordings Export
Custom Reporting
Wallboards and Floor Plans
Customer Interaction Apps
Workforce Management
Gamification
E-Learning
Dedicated Service Manager

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