Optimize your Customer Experience with Nubitel's Omnichannel Cloud Customer Engagement Solution.

Manage customer interactions via their preferred channels such as voice, video, instant messaging applications, web chat, social media, e-mail, and more from a single interaction.

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Cost Effective

  • No more high investments on hardware to setup a contact center

Omnichannel

  • Connect with your customers over their preferred channels
  • Monitor, track and manage all the channels with SLA or based on business requirements

Scalability

  • Add & remove users as required, pay only for what you use with our monthly subscription model
  • Offer and introduce new features into your contact center without the need of purchasing new hardware

Open APIs

  • Integration with other CRMs via our pre-built API connectors or any other system with ease

Features

WebRTC Agent Desktop

Inbound & Outbound Blending

Predictive Dialer

Single Interaction for Multiple Channels

CRM Pop Ups

Call Recording

CRM Connectors

Media Type Prioritization

Real-Time Monitoring

Forward-to-Phone

Wallboard

Text-to-Speech Module

Customizable Reports

Skill-Based Routing

Our Customers

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