Remote Work Solutions

Develop your Business Continuity Plan (BCP) with Nubitel:
Get your business running effectively in times of crisis

Empower your Remote Workforce

As there are a lot of uncertainties, change is inevitable based on the situation right now, and this is most likely to go on for a while. Nubitel is here to digitally transform how your remote staff works. We have developed our remote solution that supports your workforce and complements your business operation, allowing your staff to work remotely without sacrificing customer and employee experiences. You would definitely love the new ways to connect and collaborate with your customers and teams.

Digitally transform the way your customers and employees communicate

Team messaging
Video collaboration
Auto Attendant
Call management portal
(History, Recording, Bill)
Mobile app, Webphone
and Deskphone

Centralize all customer interactions into a true omnichannel platform

Nurture your leads
Personalize and seamless
customer experience with
intelligent routing
Powerful graphical
dashboard and
in-depth report
Click-to-Interact widgets
on website
Capture and maintain
context across touchpoints
Leverage AI-modules such
as speech analytics &
sentiment analysis

Unify all your customer information from different communication channels

Close tickets faster
Create and maintain a
clear view of the profile
and interaction history
All users are able to
access the same
information any time
View CRM data on the go
with mobile or tablets
Additional modules:
  • Lead Management
  • Ticketing System
  • Case Management System
  • Customer Appointment Portal
  • Email Management System

Revolutionize your Customer Engagement with AI-powered Chatbot

Decrease response time
by answering FAQ
Allow seamless transfer
to live agents with full
transcripts and customer
interaction history
Support platforms such as:
  • Facebook Messenger
  • WhatsApp
  • Telegram
  • Line
  • Website

Why Nubitel

Time and Cost Saving
Enjoy short lead time for deployment and procure Nubitel as operational expenses (OpEx), providing your business a more flexible and agile approach in your IT efforts.

Improve Employee & Customer Satisfaction
Easy-to-use interface for your staff to learn. Personalize CX and fast response rate for your customer to get their inquiry answered.

Highly Reliable, Scalable and Accessible
Nubitel’s system architecture is also highly secured. Nubitel is deployed in Singapore AWS data centers and we conduct disaster recovery (DR) to ensure redundancy in the event that one data center goes down.

Get a Free Non-Obligatory Consultation and Quote for Your Business Communication Solution.

Complete the form below and request for free quote.