Thursday, 04 February 2021 / Published in Case Study

Delivering Superior End-to-End Customer Experience in Healthcare

Helping Singapore’s Leading Private Healthcare Group, Migrate and Upgrade their On-Premise Contact Centre to a Centralised Cloud Omnichannel Contact Centre System The Client In Singapore, they are the leading private healthcare group offering a wide range of healthcare services from primary to quaternary care as well as ancillary services and medical education.   The Challenge