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CLOUD COMMUNICATION SOLUTIONS

Digital Transformation For All Your Business Communication Needs With Nubitel


Unified Communications

Cloud-Based VOIP Telephony Service

  • Nubitel UC, a Cloud-based business VOIP Telephony Service, uses the newest VoIP technologies to deliver all PBX phone services to you through the Internet.
  • Nubitel UC enables MNCs, SMEs and Start-ups to manage various forms of communication with its substantial features.


Omnichannel Cloud Customer Interaction

Cloud-based Omnichannel Customer Engagement platform

  • Nubitel CX is a cloud-based omnichannel customer engagement platform which leverages on the WebRTC technology to provide comprehensive as well as centralized customer engagement solution across channels such as Click2Call, voice calls, video calls, chat, social medias, e-mails and instant messaging on WhatsApp, WeChat and more.
  • Nubitel CX enables companies to exceed their customer experience goals to create outstanding customer engagement, without the hassle and high upfront investments.


AI-Powered Chatbots

Artificial Intelligence Virtual Assistants and Email Bots

  • Nubibot enables businesses to implement Virtual Assistants to help and improve their customer experience 24/7. Nubibot allows you to create, manage and track your AI-powered chatbots easily.
  • Complemented with Nubitel CX, Nubibot enables businesses to provide a seamless customer engagement experience to their customers.


Cloud-Based CRM

Customer Relationship Management System

  • Nubidesk is a cloud-based CRM that allows customers information sharing between different business units in a company. This affordable and feature-rich solution is able to manage interactions via various channels such as Email, Phone, Social Media and WebChat. Nubidesk's features include Report, Script and Case Management, Click-to-Dial, Chat Interaction and many more.

WHY NUBITEL

Brought to you by Microtel Technology, the customer interaction management solutions company that has been helping MNCs, SMEs and Government for 18 years.


Carrier Class System

Nubitel’s Cloud Customer Engagement Solution is a carrier class system that boosts 99.999% system reliability and stability.


Simple To Use

Customer Service can be complicated and tricky. The tools that you use shouldn't be.


Scalability

Scale up or down with Nubitel’s Unified Communications. Pay for only what you use, integrate with other tools to match your business needs.


Accessibility

Access Nubitel Cloud Communication solutions from anywhere via any device with internet access.

Optimize your Customer Experience with Nubitel CX’s Customer Engagement Solution:

  • Simplified software deployment that can increase cost efficiency and business agility.
  • A complete Omnichannel Customer Engagement platform that can set up and manage multichannel campaigns (voice, video, email, web chat, social media) from a single interface.
  • With a WebRTC-enabled browser, your remote agents are always ready to fulfill your customers' needs.

How Nubitel UC’s Cloud VOIP Telephony enables mobility in your team:

  • Seamless mobile access: Connect employees, locations and devices with a single communication system.
  • Display your office number wherever you dial from your smartphone.
  • VOIP Telephony that can run on a parallel system or even be installed on the same hardware.
  • 3 Way Conferencing that connects multiple parties at ones even across different geographical locations with just a few clicks.

How to improve customer experience with Nubibot’s chatbot and email bots:

  • Double up the amount of customer queries handled in a day.
  • Create your own personalized Chatbot.
  • Always be at service for your customers 24/7.
  • Deploy Nubibot to where your customers are.
  • Allows seamless transfer to live agents.

REQUEST A DEMO NOW!

Chat with us for about 15 minutes about your project, and we'll help you find the solution.
We'd love to know a bit about yourself and your company.