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Unlock actionable insights to drive continuous improvement in business performance through our innovative yet user-friendly communication solutions
Our Vision
Singapore | Malaysia | Vietnam | Indonesia | India | Thailand
Our Mission
Founded in 2000, Nubitel Technology (previously Microtel Technology) has been in the forefront in developing and providing innovative solutions to businesses’ Customer Engagement needs.
Being in the industry for 20 years, Nubitel specializes in providing end to end Customer Engagement solution with Contact Centre Solutions integrated to the Case Management / Backend business systems like CRM, Appointment Management System and etc.
With over 2000 agent seats across Singapore and Malaysia in various sectors such as Public Service Provider, Government, Healthcare, BPOs and more.
Nubitel offers a comprehensive suite of Customer Engagement Solutions, including Cloud Contact Centre Solutions, Case Management Systems, and Unified Communication Solutions, all delivered through the cloud.
Throughout the past two decades, Nubitel has consistently demonstrated its ability to evolve and navigate within a fast-paced and competitive environment. We remain committed to our focus on innovation and technology, diligently crafting solutions that strike the perfect balance between digitalization and human interactions.
In an ever-changing landscape, one has to constantly adapt and embrace technology and innovation to remain relevant and to grow. The growth in A.I. Technology is spawning various new customer engagements touchpoints and organisations are quickly adapting to this new found social interactions that proves popular amongst the younger generation.
We firmly uphold the principles of integrity and respect in all our endeavors. Our actions are guided by an unshakable commitment to honesty, transparency, and ethical conduct.
We treat every individual with the utmost respect, valuing their unique perspectives and contributions. By embracing unwavering integrity and respect, we foster a culture of trust, fairness, and inclusivity that defines our organization’s character and drives our success.
Loyalty is the cornerstone of our identity, fostering unwavering dedication to our mission, team, and customers. We recognize that shared success relies on trust, enduring support, and commitment to common goal.
This loyalty to our purpose and people inspires us to go the extra mile, ensuring our partnerships and relationships endure, thereby propelling us toward sustainable growth.
Whether you’re a dedicated employee nurturing company loyalty or a loyal customer upholding brand allegiance, our unyielding bond of loyalty unites us, forming the most invaluable currency in today’s ever-evolving business landscape.
At our core, we are unwavering in our dedication to our staff and customers. We prioritize their well-being, growth, and satisfaction, understanding that our success is built upon the strong foundation of their dedication and loyalty. Our commitment to excellence in service is a testament to our enduring promise to provide the utmost care, support, and value to both our team members and customers.