Nubitel AI - Conversational AI

Boost First Contact Resolution with Conversational AI Virtual Assistant

Enhance your customer support by deploying a Conversational AI virtual assistant. Deliver accurate and timely responses, resolving issues on the first contact and improving overall customer satisfaction.

Efficiently manage high volumes of engagement and achieve resolutions with Gen-AI Powered Bots

Empower your teams with Gen-AI bots that streamline operations, automate repetitive tasks, and enable smarter, more efficient customer engagement.

  • Drag and Drop Bot Designer​
  • Flexible Conversation Design
  • Mock Test Flow

Drag and Drop Bot Designer​

Effortless Bot Creation Create and customize AI-driven bots effortlessly using our intuitive drag-and-drop interface. Design bots for customer support, task automation, or lead generation without any coding skills required.

Conversation Design

Unlock dynamic conversation flows with our AI-powered dialog builder. Move beyond rigid decision trees to easily design, update, and scale responsive interactions that adapt to evolving needs and enhance customer engagement.

Simulate and Refine Interactions

Test and refine your conversational designs with our Mock Test Flow. Simulate real-world interactions to ensure your bots perform as expected and deliver a seamless user experience.

  • Drag and Drop Bot Designer​
  • Flexible Conversation Design
  • Mock Test Flow

Drag and Drop Bot Designer​

Effortless Bot Creation Create and customize AI-driven bots effortlessly using our intuitive drag-and-drop interface. Design bots for customer support, task automation, or lead generation without any coding skills required.

Conversation Design

Unlock dynamic conversation flows with our AI-powered dialog builder. Move beyond rigid decision trees to easily design, update, and scale responsive interactions that adapt to evolving needs and enhance customer engagement.

Simulate and Refine Interactions

Test and refine your conversational designs with our Mock Test Flow. Simulate real-world interactions to ensure your bots perform as expected and deliver a seamless user experience.

  • Streamlined Workflow Management
  • Workflow Creation Interface
  • Customize Case Statuses

Streamlined Workflow Management

Manage actions and transitions throughout an issue's lifecycle, reflecting your organization's processes.

Workflow Creation Interface

Leverage a low-code and no-code interface to easily design and modify agent UIs and workflows, streamlining task management and enhancing efficiency.

Customize Case Statuses

Easily add and edit case statuses to streamline your workflow, ensuring clear tracking and efficient task management.

Enhance response accuracy and resolution rates

Leverage AI to analyze key customer interactions and develop bot responses that are both accurate and engaging. Enhance resolution rates with responses that feel personal and effectively address user needs.

  • Intent Based Workflow
  • Performance Tracking
  • Maximize Customers Engagement

AI-Recommended Automation​

Harness AI to identify customer intent, sentiment, and contact reasons. Design and automate relevant workflows that enhance customer journeys, ensuring each interaction is tailored and efficient.

Gain Actionable Insights with AI

Leverage AI to monitor and analyze bot performance in real time. Identify emerging trends and track key metrics to optimize containment rates and enhance overall bot effectiveness.

Smarter Customer Interactions with RAG Chatbots

Our Retrieval-Augmented Generation (RAG) Chatbots RAG driven bots retrieve and integrate real-time data to deliver personalized, context-aware responses. This allows businesses to adapt quickly to changing customer needs, moving beyond static, predefined scripts for more flexible and relevant interactions.

  • Intent Based Workflow
  • Performance Tracking
  • Maximize Customers Engagement

AI-Recommended Automation​

Harness AI to identify customer intent, sentiment, and contact reasons. Design and automate relevant workflows that enhance customer journeys, ensuring each interaction is tailored and efficient.

Gain Actionable Insights with AI

Leverage AI to monitor and analyze bot performance in real time. Identify emerging trends and track key metrics to optimize containment rates and enhance overall bot effectiveness.

Smarter Customer Interactions with RAG Chatbots

Our Retrieval-Augmented Generation (RAG) Chatbots RAG driven bots retrieve and integrate real-time data to deliver personalized, context-aware responses. This allows businesses to adapt quickly to changing customer needs, moving beyond static, predefined scripts for more flexible and relevant interactions.

Quick bot deployments

Streamline the bot development process with ready-made bot workflows tailored for various industries. Customize and deploy your bots swiftly, all without needing any code.

  • Use Case Library
  • Seamless Integration

Explore Proven Solutions

Access a comprehensive library of pre-defined use cases to find ready-to-implement solutions for your bot deployment needs. Discover successful strategies and adapt them to your specific requirements with ease.

Connect Effortlessly with Existing Systems

Integrate your bots with CRM and knowledge base systems to deliver real-time information. Utilize platform-wide data and API integrations to enable smooth communication during interactions.

  • Use Case Library
  • Seamless Integration

Explore Proven Solutions

Access a comprehensive library of pre-defined use cases to find ready-to-implement solutions for your bot deployment needs. Discover successful strategies and adapt them to your specific requirements with ease.

Connect Effortlessly with Existing Systems

Integrate your bots with CRM and knowledge base systems to deliver real-time information. Utilize platform-wide data and API integrations to enable smooth communication during interactions.

Actionable data insights with custom reports and dashboards

Leverage our reporting capabilities to scale insights, drive performance and ensure brand compliance and governance.

  • Omnichannel and Multilingual
  • Human-like Agents
  • Seamless Agent Handoff

Leverage Reports and Dashboard Insights​

View and toggle dashboards to monitor your team's performance in real time across different campaigns.

Leverage AI to Improve Agent Experience

Supervisors have completely overview into all interactions, allowing them to make data-driven decisions on agents area for improvement, training and engagement strategies.

Manage All Users Roles and Permissions

Manage access types centreally using role-based access for compliance.

  • Omnichannel and Multilingual
  • Human-like Agents
  • Seamless Agent Handoff

Leverage Reports and Dashboard Insights​

View and toggle dashboards to monitor your team's performance in real time across different campaigns.

Leverage AI to Improve Agent Experience

Supervisors have completely overview into all interactions, allowing them to make data-driven decisions on agents area for improvement, training and engagement strategies.

Manage All Users Roles and Permissions

Manage access types centreally using role-based access for compliance.