Organize and manage contact metadata efficiently with customizable fields, built to support precise data collection across your operations. Nubitel’s form builder makes it easier to scale customer engagement in contact centers.
Simplify how your teams gather and manage information with user-friendly, customizable forms. Designed for productivity, our form builder enhances data clarity across all touchpoints within your contact center platform.
Design flexible forms that suit any business use case whether for lead capture, feedback, or case management. Our form builder ensures efficient data collection within Contact Center as a Service (CCaaS) environments, reducing manual entry errors and boosting service reliability. |  |
Leverage a drag-and-drop form builder interface with fully customizable fields. Agents and supervisors in cloud contact centers can quickly adapt forms to changing requirements, minimizing downtime and optimizing customer service workflows. |  |
Create, edit, and deploy forms faster with our user-centric interface. Built for scale, this tool supports the agility and precision your team needs to manage data seamlessly with Nubitel’s contact center solution.
Capture essential information like email, phone numbers, and names with text fields designed for accuracy and consistency—ideal for high-volume contact center solutions where data integrity is key. |  |
Enhance usability and reduce input errors by using dropdown fields to present predefined options. This improves the experience for both agents and customers in contact centers. |  |
Enable quick decision-making with multi-choice fields. These allow faster form submissions and are perfect for contact centers handling repetitive data capture tasks. |  |
Use calendar and time fields to log events, appointments, or service requests accurately. This supports precise scheduling in workflows across your cloud contact center. |  |
Gather Contact DetailsUse text fields to accurately gather essential contact details such as email addresses and first/last names, ensuring precise and reliable data entry. |
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Simplify with DropdownsIncorporate dropdown menus to provide users with easy-to-select options for questions, enhancing the user experience and streamlining data collection. |
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Efficient Choice SelectionsOffer predefined options through choice selections, allowing users to quickly and easily provide their responses, reducing input errors and saving time. |
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Capture Dates and TimesRecord precise scheduling information and timestamps using date and time fields to assure that the data for appointments and events | |
Design Agent WorkflowLeverage readily available building blocks to effortlessly build workflows for complex conversations. Use an intuitive low-code/no-code platform with drag-and-drop interface. |
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Templates Workflow AutomationStandardize workflow setup for consistent efficiency. Customizable templates include preset fields, statuses, and conditions to simplify the management and automation of repetitive tasks. |
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Audit Workflow ManagementMonitor updates and actions in real-time with detailed logs, ensuring transparency and accountability in your workflow management. |
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Book a free demo today to discover how to engage your customers based on your unique business goals.