Nubidesk - Form Builder

Capture Contact Information with Form Builder for Contact Centers

Organize and manage contact metadata efficiently with customizable fields, built to support precise data collection across your operations. Nubitel’s form builder makes it easier to scale customer engagement in contact centers.

Optimize Data Management with
Customizable Forms

Simplify how your teams gather and manage information with user-friendly, customizable forms. Designed for productivity, our form builder enhances data clarity across all touchpoints within your contact center platform.

  • Streamline Data Collection
  • Efficient Form Creation Interface

Design flexible forms that suit any business use case whether for lead capture, feedback, or case management. Our form builder ensures efficient data collection within Contact Center as a Service (CCaaS) environments, reducing manual entry errors and boosting service reliability.

Leverage a drag-and-drop form builder interface with fully customizable fields. Agents and supervisors in cloud contact centers can quickly adapt forms to changing requirements, minimizing downtime and optimizing customer service workflows.

Speed Up Form Development With Intuitive Drag-And-Drop Builder For Contact Centers

Create, edit, and deploy forms faster with our user-centric interface. Built for scale, this tool supports the agility and precision your team needs to manage data seamlessly with Nubitel’s contact center solution.

  • Gather Contact Details
  • Simplify with Dropdowns
  • Efficient Choice Selections
  • Capture Dates and Times

Capture essential information like email, phone numbers, and names with text fields designed for accuracy and consistency—ideal for high-volume contact center solutions where data integrity is key.

Enhance usability and reduce input errors by using dropdown fields to present predefined options. This improves the experience for both agents and customers in contact centers.

Enable quick decision-making with multi-choice fields. These allow faster form submissions and are perfect for contact centers handling repetitive data capture tasks.

Use calendar and time fields to log events, appointments, or service requests accurately. This supports precise scheduling in workflows across your cloud contact center.

Schedule a Demo

Looking to elevate your customer experience?

Book a free demo today to discover how to engage your customers based on your unique business goals.