Nubidesk - Nubihealth

Optimize Costs and Enhance Efficiency with Nubihealth System

Simplify scheduling for patients and medical staff using our intelligent platform. NubiHealth integrates seamlessly with our cloud contact center solution, enabling online booking, real-time updates, rescheduling, cancellations, and automated reminders.

Centralized Appointment Management to Improve Patient Experience

Enhance patient satisfaction by streamlining appointment scheduling through a centralized system that supports various appointment types. These contact center solutions help your teams to improve visibility, availability management, and overall resource utilization.

 

  • Appointment Management
  • Calendar View

Effortlessly manage patient bookings with Nubihealth solution. Ideal for contact centers, it allows staff to create, reschedule, or cancel appointments efficiently through a user-friendly interface.

Easily view and manage available appointment slots through an intuitive calendar layout, improving resource allocation and ensuring no overlap or downtime.

  • Appointment Management
  • Calendar View

Appointment Management

Effortlessly manage patient appointments, enabling employees to create, cancel, or reschedule appointments with ease.

Calendar View

Visualize all available appointment slots in a user-friendly calendar interface, ensuring optimal scheduling and resource allocation.

  • Streamlined Workflow Management
  • Workflow Creation Interface
  • Customize Case Statuses

Streamlined Workflow Management

Manage actions and transitions throughout an issue's lifecycle, reflecting your organization's processes.

Workflow Creation Interface

Leverage a low-code and no-code interface to easily design and modify agent UIs and workflows, streamlining task management and enhancing efficiency.

Customize Case Statuses

Easily add and edit case statuses to streamline your workflow, ensuring clear tracking and efficient task management.

Elevate Patient Engagement With Comprehensive Insights

Improve patient communication, automate routine reminders, and access real-time appointment data to support better care delivery. Help healthcare organizations provide more personalized and timely services directly within contact centers.

 

  • Patient Overview
  • Notification System

Access complete patient appointment records, attendance logs, and communication history with our cloud contact center solution, improving follow-up and care quality.

 

 

Send automated reminders and updates through our Contact Center as a Service (CCaaS) platform, reducing no-shows and keeping patients informed.

 

  • Patient Overview
  • Notification System

Patient Overview

Access complete records of patient appointments, including attendance tracking, to facilitate timely follow-ups and improve care delivery.

Notification System

Automate appointment reminders and updates to keep patients informed, reducing no-shows and enhancing communication.

Dynamic Onboarding for Healthcare Services

Customize clinic workflows and service offerings with our cloud contact center tools to ensure smooth patient onboarding in healthcare environments.

 

  • Clinic Setup
  • Package Setup
  • Form Builder

Easily configure clinic settings to align with organizational requirements, ensuring seamless integration into your workflow.

Create and manage tailored service packages that cater to patient needs, offering flexibility in booking and treatment options.

Design and customize appointment forms to capture essential patient information, streamlining data collection for improved operations.

  • Clinic Setup
  • Package Setup
  • Form Builder

Clinic Setup

Easily configure clinic settings to align with organizational requirements, ensuring seamless integration into your workflow.

Package Setup

Create and manage tailored service packages that cater to patient needs, offering flexibility in booking and treatment options.

Form Builder

Design and customize appointment forms to capture essential patient information, streamlining data collection for improved operations.

Leverage Data Insights To Monitor Performance in Your Contact Center

Use NubiHealth’s advanced reporting, waitlist management and onboarding tools to enhance patient satisfaction. Fully integrated into our cloud contact center solution, these features provide complete visibility and control in contact centers of any size.

 

  • Reports
  • Waiting List Management
  • Corporate Customer Onboarding
  • Knowledge Base

Generate detailed, real-time reports on appointment statistics, patient attendance, and overall clinic performance, ensuring informed decision-making for operational enhancements.

Allow patients to join a waitlist when appointment slots are full, automatically notifying them when an opening becomes available. This ensures efficient use of all appointment times while streamlining patient scheduling.

Simplify and enhance the onboarding process for corporate clients, managing group packages with data-driven tools to improve client experience and operational efficiency.

Equip staff with a comprehensive and centralized knowledge base, providing easy access to operational guidelines, appointment management tips and best practices for optimized performance.

  • Reports
  • Waiting List Management
  • Corporate Customer Onboarding
  • Knowledge Base

Reports

Generate detailed, real-time reports on appointment statistics, patient attendance, and overall clinic performance, ensuring informed decision-making for operational enhancements.

Waiting List Management

Allow patients to join a waitlist when appointment slots are full, automatically notifying them when an opening becomes available. This ensures efficient use of all appointment times while streamlining patient scheduling.

Corporate Customer Onboarding

Simplify and enhance the onboarding process for corporate clients, managing group packages with data-driven tools to improve client experience and operational efficiency.

Knowledge Base

Equip staff with a comprehensive and centralized knowledge base, providing easy access to operational guidelines, appointment management tips, and best practices for optimized performance.

Schedule a Demo

Looking to elevate your customer experience?

Book a free demo today to discover how to engage your customers based on your unique business goals.