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Nubitel Engagement Hub
API & SDK Integration
Click-to-Interact (Chat, Call, Video, Callback)
Nubitel AI
Conversational AI (CAI)
Conversational Builder
RAG/LLM-Based Search
Self-Service Automation
Multichannel Connectivity
Dialogue Management
Conversational IVR
Conversation Analytics (CA)
Auto Speech Recognition
Sentiment Analysis
AI Scorecard
Agent Performance Metrics
Gen AI Sypnosis
Agent QM Assist
Analytics as a Service (AaaS)
Nubidesk
Case Management
Workflow
Form Builder & Custom Field
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Live Chat
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Reports and Dashboards
Nubitel Engagement Hub
API & SDK Integration
Click-to-Interact (Chat, Call, Video, Callback)
Nubitel AI
Conversational AI (CAI)
Conversational Builder
RAG/LLM-Based Search
Self-Service Automation
Multichannel Connectivity
Dialogue Management
Conversational IVR
Conversation Analytics (CA)
Auto Speech Recognition
Sentiment Analysis
AI Scorecard
Agent Performance Metrics
Gen AI Sypnosis
Agent QM Assist
Analytics as a Service (AaaS)
Nubidesk
Case Management
Workflow
Form Builder & Custom Field
Nubihealth
Live Tracker
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UCaaS
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Solutions
BPO
Telecommunication
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Package
Discover the Right Approach to Amplify Customer Engagement
Reach Out To Us
INCLUDED
Inbound Voice Channel
5 campaigns
Multi Language Interface
Voice Recordings and Playback
3-month Voice Storage
Intelligent Interaction Routing
IVR (up to 5 levels)
Post Call Survey
Interaction History
Real – Time Agent Dashboard
Agent Assist
Web RTC Call Connectivity
Connectivity Trouble shooter
Audio Test
ADD ONS
Conversational Voice Bot
Nubitel Engagement Hub
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Essentials
Digital
INCLUDED
Digital Channels (Email, Chat, WhatsApp, Facebook, Instagram, Line, Zalo, Twitter, Telegram)
5 campaigns
Multi Language UI
3-month Storage
Interaction Transcripts
Intelligent Interaction Routing
Interaction History
Real – Time Agent Dashboard
Agent Assist
Includes 2 Social Media Channel
ADD ONS
WhatsApp Business API
Nubitel Engagement Hub
AI-powered Chatbot
Contact Us
INCLUDED
Everything in Essential & Digital
10 Campaigns
Free $205.00 Credit*
Includes 3 Social Media Channel
ADD ONS
Additional Campaigns
Outbound Campaigns
Conversational Voice Bot
12-months Voice Storage
WhatsApp Business API (WABA)
AI-powered Chatbot
Nubitel Engagement Hub
NOTE
* For subscription value of $2,000 per month, users will receive $205 per month worth of credits that can be used towards signing up for the Nubitel AI – QM Module.
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Professional
Supervisor
INCLUDED
Agent Management
Campaign Management
Standard Reports
Real-Time Dashboard
Real-Time Wallboard
Play & Download Recordings
View Chat & Email Transcripts
Customize Agent Assist
Bulk Download
Voice Recordings
Chat Transcripts
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INCLUDED
Everything in Omnichannel and Supervisor
Nubitel Flow Designer
Nubitel AI
AI Quality Monitoring
Nubitel Analytics
Channel license mixing
PREREQUISITE
Minimum number of license subscription is applicable
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Enterprises
PRICES AVAILABLE IN SGD & MYR
Hosted in AWS Singapore
