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Enhance customer and employee experiences with Conversational AI. Deploy AI agents to provide accurate, timely responses, resolve issues on first contact and boost overall satisfaction.
Empower your teams with the Retrieval-Augmented Generation (RAG) model that streamline operations, automate repetitive tasks, and enable smarter, more efficient customer engagement.
Drag and Drop Bot DesignerEffortless Bot Creation |  |
Flexible Conversation DesignUnlock dynamic conversation flows with our AI-powered dialog builder. Move beyond rigid decision trees to easily design, update, and scale responsive interactions that adapt to evolving needs and enhance customer engagement. |  |
Simulate and Refine InteractionsTest and refine your conversational designs with our Mock Test Flow. Simulate real-world interactions to ensure your bots perform as expected and deliver a seamless user experience. |  |
Drag and Drop Bot DesignerEffortless Bot Creation Create and customize AI-driven bots effortlessly using our intuitive drag-and-drop interface. Design bots for customer support, task automation, or lead generation without any coding skills required. |
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Flexible Conversation DesignUnlock dynamic conversation flows with our AI-powered dialog builder. Move beyond rigid decision trees to easily design, update, and scale responsive interactions that adapt to evolving needs and enhance customer engagement. |
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Simulate and Refine InteractionsTest and refine your conversational designs with our Mock Test Flow. Simulate real-world interactions to ensure your bots perform as expected and deliver a seamless user experience. |
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Streamlined Workflow ManagementManage actions and transitions throughout an issue's lifecycle, reflecting your organization's processes. |
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Workflow Creation InterfaceLeverage a low-code and no-code interface to easily design and modify agent UIs and workflows, streamlining task management and enhancing efficiency. |
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Customize Case StatusesEasily add and edit case statuses to streamline your workflow, ensuring clear tracking and efficient task management. |
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Leverage the Retrieval-Augmented Generation (RAG) model to integrate enterprise data for LLM processing, delivering accurate, engaging, and personalized bot responses to address user needs and improve resolution rates.
Smarter Customer InteractionsEmploy RAG model to incorporate enterprise enterprise data and information into LLMs interactions for delivering personalized, context-aware responses. Create meaningful conversations and exceptional experiences for customers and employees. |  |
Streamline Self-Service ProcessesEmpower your customers and employees with instant solutions through intelligent self-service. Automate routine queries and processes, enabling users to resolve issues without human intervention. Elevate satisfaction by providing faster, 24/7 support that’s efficient and effortless. |  |
AI-Recommended AutomationHarness AI to identify customer intent, sentiment, and contact reasons. Design and automate relevant workflows that enhance customer journeys, ensuring each interaction is tailored and efficient. |  |
Smarter Customer InteractionsHarness AI to identify customer intent, sentiment, and contact reasons. Design and automate relevant workflows that enhance customer journeys, ensuring each interaction is tailored and efficient. |
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Gain Actionable Insights with AILeverage AI to monitor and analyze bot performance in real time. Identify emerging trends and track key metrics to optimize containment rates and enhance overall bot effectiveness. |
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Smarter Customer Interactions with RAG ChatbotsOur Retrieval-Augmented Generation (RAG) Chatbots RAG driven bots retrieve and integrate real-time data to deliver personalized, context-aware responses. This allows businesses to adapt quickly to changing customer needs, moving beyond static, predefined scripts for more flexible and relevant interactions. |
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Streamline the bot development process with ready-made bot workflows tailored for various industries. Customize and deploy your bots swiftly, all without needing any code.
Master Complex ConversationsDeliver seamless interactions for customers and employees with adaptive workflows tailored to diverse industries. Effortlessly manage complex conversations as the system dynamically adapts to evolving queries. Provide intuitive, human-like experiences that enhance engagement and streamline efficiency across every touchpoint. |  |
Connect Effortlessly with Existing SystemsIntegrate your bots with CRM and knowledge base systems to deliver real-time information. Utilize platform-wide data and API integrations to enable smooth communication during interactions. |
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Explore Proven SolutionsAccess a comprehensive library of pre-defined use cases to find ready-to-implement solutions for your bot deployment needs. Discover successful strategies and adapt them to your specific requirements with ease. |
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Connect Effortlessly with Existing SystemsIntegrate your bots with CRM and knowledge base systems to deliver real-time information. Utilize platform-wide data and API integrations to enable smooth communication during interactions. |
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Leverage our reporting capabilities to scale insights, drive performance and ensure brand compliance and governance.
Connecting Across Every ChannelEmbed Conversational AI into your websites, apps and internal systems to provide real-time, consistent support. Foster collaboration and loyalty with a unified communication experience. |  |
Adaptive AI AgentsDeliver personalized, real-time responses that adapt seamlessly to user needs. Ensure every interaction feels natural and human. |  |
Seamless User Role Management and Agent HandoffCentrally manage user roles while ensuring a smooth transition from bots to human agents for personalized, efficient support. |  |
Leverage Reports and Dashboard InsightsView and toggle dashboards to monitor your team's performance in real time across different campaigns. |
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Leverage AI to Improve Agent ExperienceSupervisors have completely overview into all interactions, allowing them to make data-driven decisions on agents area for improvement, training and engagement strategies. |
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Manage All Users Roles and PermissionsManage access types centreally using role-based access for compliance. |
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Book a free demo today to discover how to engage your customers based on your unique business goals.