Our Nubitel team sincerely appreciates everyone who attended the CX Summit 2024 “Customer Engagement: The Next Chapter” event, which took place at Sunway Resort on November 13–14, 2024. The event brought together industry leaders, competitors, and innovators to showcase cutting-edge AI solutions, attracting hundreds of visitors eager to explore the future of customer experience.
Nubitel Technology: Innovating Customer Engagement
Nubitel Technology made a significant impact at the CX Summit, showcasing our groundbreaking solutions — Conversation Analytics (CA) and Conversational AI (CAI). Through live demonstrations, we illustrated how these advanced technologies are revolutionizing customer engagement in today’s tech-driven landscape.
Attendees were immersed in hands-on experiences that not only highlighted the transformative power of our innovations but also redefined interactions and elevated.
Interactive Experiences for Visitors
Adding to the excitement, we invited visitors to participate in a machine claw game, where lucky participants won prizes such as Labubu collectibles and AirPods. This blend of fun and informative experience created a lasting impression, fostered meaningful interactions with attendees and strengthened connections with industry professionals.
Nubitel’s Talk Session: Insights on AI in Customer Experience
On Day 2, our Chief Growth Officer, Dang Tin Wai, took centre stage with a compelling topic “AI Enhanced CX: From Novelty to Necessity”. His insightful session delved into emerging trends and emphasized the growing importance of AI in maintaining a competitive edge in today’s dynamic business landscape.
As the CX Summit concluded, we were inspired by the enthusiasm and innovation shared throughout the event. We are already looking forward to next year’s CX Summit and eager to continue shaping the future of customer experience with cutting-edge solutions and a passion for excellence.
About CX Summit
CX Summit is the premier event in the Asia Pacific focused on customer experience, offering thought leadership, key business insights, and networking opportunities. It brings together regional experts to discuss market trends, share best practices, and explore topics such as CX, digital transformation, people and culture, and new business models.
