The policy defines the types of personal information we collect, how we use that information, who we share it with, and the rights and choices available to the owners of personal data in regards to our use of the information. The measures taken in regards to the security of information and how you can contact us about our privacy practices and the exercise of your rights, is also described in this policy.
In addition, if you are an applicant who is applying for a position or if you are creating an account for this purpose, we may collect the following types of personal information (when permitted by law): Employment history and academic qualifications; Linguistic proficiency and other work-related skills; Social Security number, civil identification number or other government-issued identification number; Date of birth; Genre; Bank information; Citizenship and status of work permit; criminal background check and others; benefits information; Tax information; Information provided by references; Information contained in your Curriculum Vitae (CV), information provided regarding your career interests and other information about your qualifications for the job in question. In addition, we may collect information that you provide us about other individuals as well as information related to emergency contacts.
Microtel will use reasonable diligence to ensure that the information contained on the website is correct and up to date. The information contained on the website is strictly informative. In these terms, the content of this website is used exclusively at the user’s risk and the website is made available as is. Microtel recommends that you verify for yourself the accuracy of the information posted on the website before making any decision based on it. Microtel excludes all liability for any damages or viruses that may infect the computer and/or other user’s assets when accessing or navigating the website or transferring material from the website to your computer. This disclaimer does not intend to limit the liability of Microtel contrary to the relevant legislation of the national law, or to exclude Microtel’s liability in cases in which it can not be excluded by virtue of said law.
For Nubitel services, you can find additional information on data processing in Nubitel Data Privacy Notice.
WHAT IS PERSONAL DATA AND WHAT IS THE PURPOSE OF GATHERING SUCH DATA?
Personal Data is any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable singular person (data subject). Any person who can be identified directly or indirectly, namely by reference to an identification number or to more specific elements of his/her physical, physiological, psychological, economic, cultural or social identity, shall be considered identifiable.
Typically, personal data collected by Microtel is limited to the name, address, telephone number or email, but other data necessary for the delivery of products or services may also be collected. Generally, personal data is requested when the Customer or Partner subscribes to one of our products or services. In general, the collected personal data is intended for the management of contractual relations, the provision of contracted services, the adequacy of services to the needs and interests of the Customer or Partner, information and marketing actions, as well as the inclusion of the Customer or Partner on subscriber lists.
If you are a job applicant and want to apply for or create an account to apply for a job, and if permitted by law, we use the information described in this policy to: Provide you with job opportunities; provide Human Resources services, including the administration of benefits programs, compensation processing, performance management and disciplinary actions; assess your suitability as a candidate and your qualifications for the duties; conduct data analysis by analyzing the suitability of the applicant for the opportunity, assessing individual performance and capabilities, including scores on work-related competencies, identifying skill development needs, using information related to the adequacy of individuals to the opportunities provided and analyze pipeline data (trends in hiring practices).
Microtel may use the information for other purposes and, to that end, will provide specific notice.
WHO IS RESPONSIBLE FOR THE TREATMENT OF DATA?
The entity responsible for the processing of personal data is Microtel – 61 Alexandra Terrace #05-11/12 Harbourlink Complex Singapore 119936 Singapore.
COMMUNICATION OF DATA TO OTHER ENTITIES (THIRD PARTIES AND SUBCONTRACTORS) AND DATA TRANSFER
Data processing may be performed by a suitable service provider hired by Microtel. The described service provider will treat the data exclusively for the purposes established by Microtel and in compliance with the instructions issued by it, strictly complying with the legal regulations on personal data protection, information security and other applicable standards.
If you are an applicant and to help you find a job, we may also share your personal information with clients or partners and other people with whom we work with, for example, placement consultants and subcontractors, who may have available job opportunities or interest in our applicants.
Some services delivered by Microtel may involve the transference of your data outside Singapore with the applicable legal provisions, in particular, as regards the determination of the suitability of the country (ies) of destination as regards the protection of personal data and the requirements applicable to such transfers, including, whenever the appropriate contractual instruments and which guarantee and respect the legal requirements in force.
WHAT IS THE RETENTION PERIOD FOR PERSONAL DATA?
If you are an applicant, your personal data will be kept for a period of 5 years. If you are a customer, partner or supplier, your data will be stored for 2 years counting from your last contact with Microtel.
HOW WE USE “COOKIES”
“Cookies” are small software labels that are stored on your computer through the browser. They store only information related to your preferences. They do not include your personal data.
Like most of the available web pages, Microtel also uses “cookies” in its web pages. Cookies collect statistical data from users and Microtel uses this information solely and exclusively to increase the speed and usability of your web pages.
DATA SUBJECT RIGHTS
The data subject may, at any time and for free, exercise their rights of access, rectification or deletion of data, opposition, data limitation and portability, within the limits established by law, through the email address email@example.com or by registered letter to the postal address Microtel – 61 Alexandra Terrace #05-11/12 Harbourlink Complex Singapore 119936 Singapore.
When the legitimacy of the treatment results solely from the consent of the holder, acceptance by the user that his data may be processed or assigned shall always be revocable, without retroactive effect. To revoke this consent, users may contact Microtel through the following channels: via the email address firstname.lastname@example.org.
Microtel may promote new products or services to its Customers or Partners through telephone, e-mail, SMS, MMS or any other electronic communications service, if there has been consent for such by the Customers or Partners. If you do not wish to receive such communications, you may at any time object to the use of your data for marketing purposes, the sending of informational communications or to inclusion on lists or information services.
SECURITY OF PERSONAL DATA
Bearing in mind Microtel’s great concern and commitment to defend privacy issues, a number of technical and organizational security measures have been adopted in order to protect the personal data that is made available to us against its dissemination, loss, unauthorized alteration, processing or unauthorized access, as well as against any other form of illicit treatment.
Microtel employees, as well as those who provide services to them, are committed not to disclose to third parties or use for purposes contrary to law, any personal information of Customers or Partners whose knowledge comes to them from the exercise of their duties.
Microtel is committed to comply with the legislation regarding the protection of the privacy of data of Customers and Partners and to treat this data only for the purposes for which it was collected, as well as to ensure that this data is treated with adequate levels of security and confidentiality, in accordance with the applicable legislation and the conditions established by the PDPA – Personal Data Protection Act.
This application needs to access the following items to benefit from all features on your smartphone: contacts, camera, microphone and phone. Please note that this information is not stored on any external server and only used locally in the application, except for the case described below under "Collected Data". The information gathered by the app is not forwarded, stored or used by any third party for any kind and is only used for the purpose to make a personal initiated call, except for the case described below under "Collected Data". By registering for this application, you consent to our using it in the manner described in this policy. You may withdraw your consent at any time by deregistering from the service. To do so, go to "settings" and activate "Reset application".
IDENTITY OF PERSONAL DATA CONTROLLER
The controller of the personal data as defined in Article 4.7 of GDPR and the Data Protection Officer can be contacted at email@example.com
For the correct functionality of the service, certain data fulfilling the definition of “personal data” given by paragraph 4.1 of GDPR needs to be processed. This data is stored and processed solely for the purpose of enabling the features of the Service. By accepting this EULA, you are entering a contract and personal data is lawfully processed in accordance to paragraph 6.1.b of GDPR.
The Personal Data is stored on servers within the European Union and the United States of America. In case the servers are located in the USA, they are always hosted at centers which participate in EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce and the European Commission.
The Personal Data is necessary for the correct operation of the Service. They will be processed as long as the service is in use. In case you decide to stop using the Service and uninstall the related apps, all Personal Data will be removed from our servers within a period of 7 days, with the exception of data we are required to hold for compliance with a legal obligation which requires processing by Union or Member State law, as specified in GDPR Article 17.3.
RIGHT TO BE FORGOTTEN, RECTIFICATION OF PERSONAL DATA
You have the right to request erasure of your Personal Data by GDPR Article 17 and 18). To do so, uninstall the apps and the data will be removed automatically as specified in the “Time Period” paragraph. The service depends on the Personal Data being processed and can not work correctly without it. The Personal Data originates from the input given by the user; rectification can be done by editing the data within the app at any time.
• SIP Account Credentials
Required for Push Notifications and WebRTC app to work. They are being used to register the account on the server and forward any incoming calls and messages to the device via Push Notifications.
• Address Book Data
Required for “Contact Sync” and “Smart Contacts” feature to work. A copy of your Address Book is kept on the server and used to show your address book in WebRTC app and to notify you about your contacts that also use the Service. This optional feature may not be activated in your app. Ask your provider if this feature is activated.
• IP Addresses
When using features which require server components, like Push Notifications or Contact Sync and Smart Contacts, or any web services, the IP address and browser information may be logged by the servers. The logs are automatically rotated and the information in them is only processed when troubleshooting specific issues, or when required by law.
• Usage Data
The servers collect information whether the app has been actively used within the current month, for accounting/billing purposes. The data has a form of pseudonymized identifier which is reported by the app when it is used and the time since the last report is more than 14 days.
You have the right to request a copy of your Personal Data in a portable format.
You have the right to lodge a complaint with a supervisory authority.
HOW TO CONTACT US
If you do not want to receive advertising messages from Microtel, you can contact us via the email address firstname.lastname@example.org.