We were excited to present our AI-driven solutions including Quality Management (QM), AI Agent Assist, and AI Agent. Highlighting how they help enterprises elevate customer experience and operational efficiency.
Our QM module drew strong interest, especially its Score Card and GenAI Synopsis, which streamline evaluation and boost agent performance.
Meanwhile, AI Agent Assist demonstrated how real-time guidance helps agents resolve queries faster, reducing delays and improving overall engagement.
A Touch of Fun
Beyond solution demos, we brought a little excitement with our crowd-favourite Claw Machine game. Visitors had the chance to win prizes such as AirPods Gen 2 and Power Banks.
Congratulations to all our lucky winners!
CX Summit 2025 concluded successfully, and we extend our appreciation to everyone who visited our booth and connected with us. We look forward to returning next year with innovations that elevate customer experience.
About CX Summit
The premier event in the Asia Pacific focused on customer experience, offering thought leadership, key business insights, and networking opportunities. It brings together regional experts to discuss market trends, share best practices, and explore topics such as CX, digital transformation, people and culture, and new business models.
