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Exciting day at CollabXperience’19 in Portugal! We have joined CollabXperience’19 in Costa da Caparica, Portugal. Collecting insights from all of us, Collab partners. Exchanging ideas and business insights with Collab’s R&D, technical support and sales teams Talking about future plans and the latest updates. Chill Out, Wine Tasting & Sightseeing Activities Dinner and Award
Microtel Technology was one of the exhibitors at the 4th Customer Experience (CX) Summit 2018 at The Renaissance, Kuala Lumpur on 14th & 15th of November. We had lucky draw and personalized mug for the beloved attendees. Day 1 Microtel Technology’s CX Experts were here to showcase how Chatbot and Sentiment Analytics can add value as well
CX Summit 2019 Microtel Technology and Collab co-joined this event as Gold Sponsors on 13th and 14th of November, at Sheraton Hotel, Petaling Jaya. We were there to share topics on how to elevate #CustomerExperience by using Conversational Insights and Sentiment Analysis powered by AI with Cloud Contact Centres in Singapore. Day 1 at CX Summit We
Omnichannel Customer Engagement Solution In conjunction with the celebration of Malaysia’s Independence Day, Nubitel is offering a 20% discount off for the first 3-months upon sign up for Nubitel CX. (Video: Omnichannel Customer Engagement Solution) Offer is Valid from: August 1 2018 to August 31 2018 *terms and conditions apply
Are you tired of the hassles of onboarding and setting up a communication system for your tenants or looking to bring more value in your services to your tenants? Or managing the bills of your communication system to all your tenants every month? Do more with less. Nubitel is the right technology investment that is
UCaaS (Unified Communications as a Service) made some huge steps with a considerable amount of development in the most recent time. UCaaS platforms work to coordinate various communications channels into a single platform and interface, which enables users to switch between them seamlessly. According to research, by the end of 2021, UCaaS will be a part
Microtel Technology is the proud Silver Sponsor of the 14th Regional Contact Centre Symposium 2018. At this event, participants will be able to experience some of the best industry speakers sharing their: Best Practices Customer Experience Strategies Tools and Regional Trends to tackle evolving customers. It does not only end there, participants will be taking back knowledge on digital
Chatbots have transformed the customer service space. 2018 stands to bring more chatbot innovation. Now, Artificial Intelligence (AI) isn’t only for big Enterprises anymore, even small businesses can use AI innovation to enhance their business processes, interact with their clients on a more profound level and eventually, increase their sales. By changing customer service communications, AI-powered
Mobile workforce is defined as the ability to work from any area, whenever, utilizing any gadget they wish to such as smart phones, tables and laptops. Cloud-based Unified Communications as a service offers your mobile workforce with an exceptionally incorporated solution that can increase productivity. VoIP and cloud PBX empowers employees to connect with an