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A leading telecommunications company in Malaysia, renowned for its innovative mobile virtual network (MVNO) services and commitment to customer satisfaction.
A leading household appliance provider, renowned for its commitment to customer satisfaction, sought to elevate its support services by integrating
🗓 27 September 2024
📍 Grand Ballroom, Mandarin Oriental Hotel, Kuala Lumpur
🗓 10 September 2024
📍 Birawa Hall, 1st Floor, Hotel Bidakara Jakarta
Customer expectations are rapidly evolving, with a growing demand for seamless and personalized experiences. In the era of 4.0 technology,
In the healthcare industry, delivering a superior patient experience is crucial for maintaining patient satisfaction and ensuring efficient operations. For Singapore’s leading
In today’s digital world, businesses are continuously looking for new methods to improve customer service. One of the most significant
Artificial Intelligence (A.I.) is emerging as a transformative force that is reshaping the way contact centres operate. As businesses strive
